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The awarding body has ultimate responsibility for Quality assurance of the assessment and verification of candidates undertaking qualifications through AISABE approved assessment centres registration and tracking of candidate progress over time issue of qualification certificates.
AISABE CUSTOMER SERVICE STANDARDS
Respond to all telephone messages within five working days
Acknowledge and, where possible, respond to all written communications (email messages and letters) within ten working days
Acknowledge applications for approval as an assessment centre or approval for additional qualifications within ten working days of receipt of the application form
Provide confirmation of decisions on centre approval and approval to offer additional qualifications within ten working days of receipt of an evaluation visit report
Request completion of an external verification pre-visit planning form by a centre at least fifteen working days before the external verification visit is scheduled to take place
Return a completed Ongoing Centre Monitoring Report Form to a centre within ten working days of the external verification visit to which it relates
Issue qualification and unit certificates to the centre within fifteen working days of receipt of completed Certificate Request Forms
Issue examination results within ten working days of an examination.
Provide feedback on a results enquiry within fifteen working days of receiving a request
Acknowledge receipt of an appeal, report of suspected malpractice or complaint within ten working days of receipt, providing a proposed timescale for when the outcome of any investigation will be reported.
11 08 2017
We are pleased to announce that NCFE has approved our customised award i.e. Level 7 Dipin BBS and Level 7 Dip in CSA...
23 05 2017
We are pleased to announce the opening of AISABE regional office in Lagos, Nigeria.
21 10 2016
We are pleased to announce that our Level 7 Diploma in Information Security and Assurance qualification is now on Ofqual register of approved qualifications through ATHE...
16 09 2016
We are pleased to announce that we have developed a Leel 7 Diploma in Cyber Security and Assurance...
16 09 2016
AISABE is in discussion with NCFE for the recognition of our qualifications...
05 09 2016
We are pleased to announce that our PgD ISA is now acceptable for progression to MSc Cyber Security...